“Impact of policy implementation shortcomings and context constraints on the effectiveness of civil servant performance appraisal: the case of Brazilian Federal Service” (2021) Revista do Serviço Público, 72(b), p. 88–115. Disponível em: https://revista.enap.gov.br/index.php/RSP/article/view/5941 (Acesso em: 16 abril 2026).