Desempenho de organizações policiais

revisão sistemática da literatura

Autores

  • Andersson Pereira dos Santos Polícia Federal (PF)
  • Adalmir de Oliveira Gomes Universidade de Brasília (UnB)

DOI:

https://doi.org/10.21874/rsp.v72i01.4881

Palavras-chave:

polícia, desempenho policial, revisão sistemática da literatura

Resumo

Em razão da relevante função que as polícias cumprem na sociedade, é importante a obtenção de informações que possam ser utilizadas para avaliar o seu desempenho e, com isso, aprimorar seus serviços e atender às exigências e necessidades da comunidade. Nesse sentido, o presente trabalho teve como objetivo efetuar uma revisão sistemática da literatura acerca do desempenho de organizações policiais. Foram revisados artigos teórico-empíricos publicados entre 2010 e 2020 que tinham como propósito avaliar ou mensurar o desempenho de polícias. Buscou-se identificar modelos teórico-empíricos, com instrumentos de coleta de dados, métodos de análise de dados e variáveis que são empregados em pesquisas a respeito do desempenho das polícias. Por meio dos resultados da revisão de literatura, verificou-se que, dada a complexidade e a diversidade dos serviços prestados pelas organizações policiais, não é possível o estabelecimento de metodologia única para que seja realizada a avaliação do seu desempenho. Por essa razão, o desempenho dessas organizações deve ser mensurado de acordo com os objetivos e atribuições de cada polícia que será avaliada, conforme as atividades que são realizadas e em consonância com a dimensão que se deseja medir. Somente após essa definição é possível escolher as variáveis que serão utilizadas para analisá-lo. Com base nos resultados encontrados, é proposta uma agenda de pesquisa com a finalidade de definir e avaliar o desempenho das polícias brasileiras, de acordo com as suas características e atribuições, de modo a possibilitar o aumento do controle social sobre essas organizações e a melhoria do seu desempenho. 



Biografia do Autor

Andersson Pereira dos Santos, Polícia Federal (PF)

Delegado de Polícia Federal. Chefe da Divisão de Planejamento e Execução de Concursos da Polícia Federal. Mestre em Administração Pública pela Universidade de Brasília (UnB). Especialista em Gestão de Pessoas no Serviço Público pela Escola Nacional de Administração Pública (ENAP). Bacharel em Direito pela Universidade Federal da Bahia (UFBA).

Adalmir de Oliveira Gomes, Universidade de Brasília (UnB)

Doutor em Administração pela Universidade de Brasília (2014), pós-doutorado na O'Neill School of Public and Environmental Affairs (SPEA), Indiana University, USA (2019). Professor Adjunto do Departamento de Administração e do Programa de Pós-Graduação em Administração da Universidade de Brasília (PPGA/UnB). Coordenador do Mestrado Profissional em Administração Pública (MPA). Autor de diversos artigos publicados em revistas científicas nacionais e internacionais na área de Administração Pública. Líder do grupo de pesquisa Administração da Justiça (AJUS) e organizador do Encontro de Administração da Justiça (EnAJUS). Interesses de pesquisa em temas relacionados com administração pública, administração da justiça, políticas públicas e governo local. 

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2021-03-31

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Santos, A. P. dos, & Gomes, A. de O. (2021). Desempenho de organizações policiais: revisão sistemática da literatura. Revista Do Serviço Público, 72(01), 262-291. https://doi.org/10.21874/rsp.v72i01.4881

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