O que influencia o compartilhamento do conhecimento no setor público? Uma revisão sistemática

Autores

Palavras-chave:

compartilhamento do conhecimento, setor público, revisão sistemática

Resumo

O setor público está sendo pressionado para melhorar a qualidade dos serviços e a produtividade dos servidores. Compartilhar conhecimento tem se mostrado uma estratégia eficaz para o alcance desses objetivos, todavia, há desafios devido às características do setor. Com o objetivo de contribuir para o avanço desse campo de pesquisa, desenvolveu-se essa revisão sistemática para verificar as variáveis que influenciam o compartilhamento do conhecimento em organizações do setor público. Foram recuperados artigos publicados nas bases de dados interdisciplinares Scielo, Web of Science e Scopus entre os anos de 2015 e 2022. A amostra final contemplou 24 artigos. Os resultados demonstram que o compartilhamento do conhecimento é influenciado por variáveis individuais, como confiança e comprometimento; variáveis organizacionais, como liderança e, em menor quantidade, variáveis relacionadas à tecnologia.

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Biografia do Autor

Karen Pereira Alvares Villarim, Universidade Federal de Santa Catarina (UDESC)

Graduada e Mestre em Administração pela Universidade do Estado de Santa Catarina (UDESC). Doutoranda no Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento da Universidade Federal de Santa Catarina (UFSC). Atua como administradora na Secretaria do Patrimônio da União em Santa Catarina.

Simone Soares Silva, Universidade Federal de Santa Catarina (UFSC)

Graduada em Administração pela Universidade Federal de Santa Catarina (UFSC). Mestre em Gestão do Conhecimento no Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento na Universidade Federal de Santa Catarina (UFSC). Atualmente é administradora da Universidade do Estado de Santa Catarina.

Patrícia de Sá Freire, Universidade Federal de Santa Catarina (UFSC)

Doutora em Engenharia e Gestão do Conhecimento. Professora do Departamento de Engenharia do Conhecimento e do Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento da Universidade Federal de Santa Catarina (UFSC). Líder do Laboratório ENGIN e editora do International Journal of Knowledge and Management (IJKEM). 

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Publicado

2023-05-08

Como Citar

Pereira Alvares Villarim, K., Soares Silva, S., & de Sá Freire, P. . (2023). O que influencia o compartilhamento do conhecimento no setor público? Uma revisão sistemática. Revista Do Serviço Público, 74(1), 264 - 286. Recuperado de https://revista.enap.gov.br/index.php/RSP/article/view/6403

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