O que influencia o compartilhamento do conhecimento no setor público? Uma revisão sistemática
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compartilhamento do conhecimento, setor público, revisão sistemáticaResumo
O setor público está sendo pressionado para melhorar a qualidade dos serviços e a produtividade dos servidores. Compartilhar conhecimento tem se mostrado uma estratégia eficaz para o alcance desses objetivos, todavia, há desafios devido às características do setor. Com o objetivo de contribuir para o avanço desse campo de pesquisa, desenvolveu-se essa revisão sistemática para verificar as variáveis que influenciam o compartilhamento do conhecimento em organizações do setor público. Foram recuperados artigos publicados nas bases de dados interdisciplinares Scielo, Web of Science e Scopus entre os anos de 2015 e 2022. A amostra final contemplou 24 artigos. Os resultados demonstram que o compartilhamento do conhecimento é influenciado por variáveis individuais, como confiança e comprometimento; variáveis organizacionais, como liderança e, em menor quantidade, variáveis relacionadas à tecnologia.
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