What influences knowledge sharing in the public sector? A systematic review

Authors

Keywords:

knowledge sharing, public sector, systematic review

Abstract

The public sector is under pressure to improve the quality of services and the productivity of servers.
Sharing knowledge has proven to be an effective strategy to achieve these goals, but there are challenges due to the characteristics of the sector. To contribute to the advancement in this field of research, this systematic review was developed to verify the variables that influence the sharing of knowledge in public sector organizations. Articles were retrieved from the interdisciplinary databases Scielo, Web of Science and Scopus between 2015 and 2022. The final sample included 24 articles. The results show that the sharing of knowledge is influenced by individual variables, such as trust and commitment; organizational variables, such as leadership, and to a lesser extent, technology-related variables.

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Author Biographies

Karen Pereira Alvares Villarim, Universidade Federal de Santa Catarina (UDESC)

Graduada e Mestre em Administração pela Universidade do Estado de Santa Catarina (UDESC). Doutoranda no Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento da Universidade Federal de Santa Catarina (UFSC). Atua como administradora na Secretaria do Patrimônio da União em Santa Catarina.

Simone Soares Silva, Universidade Federal de Santa Catarina (UFSC)

Graduada em Administração pela Universidade Federal de Santa Catarina (UFSC). Mestre em Gestão do Conhecimento no Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento na Universidade Federal de Santa Catarina (UFSC). Atualmente é administradora da Universidade do Estado de Santa Catarina.

Patrícia de Sá Freire, Universidade Federal de Santa Catarina (UFSC)

Doutora em Engenharia e Gestão do Conhecimento. Professora do Departamento de Engenharia do Conhecimento e do Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento da Universidade Federal de Santa Catarina (UFSC). Líder do Laboratório ENGIN e editora do International Journal of Knowledge and Management (IJKEM). 

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Published

2023-05-08

How to Cite

Pereira Alvares Villarim, K., Soares Silva, S., & de Sá Freire, P. . (2023). What influences knowledge sharing in the public sector? A systematic review. Revista Do Serviço Público, 74(1), 264 - 286. Retrieved from https://revista.enap.gov.br/index.php/RSP/article/view/6403

Issue

Vol. 74 No. 1 (2023)

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Artigos

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