Public service motivation
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Keywords:
motivation, international comparison, surveyAbstract
Only in 1990 science began producing systematic studies seeking to investigate whether there are specificities in the dynamics of work motivation among employees in public organizations compared to private institutions. To understand these specificities, James Perry coined the concept of public service motivation (PSM). This article first reviews literature on PSM synthesizing the findings of more than 30 years of empirical research. The analysis shows that the international validity of this concept is controversial and that the findings are not automatically applicable to Brazil. For this reason, a second objective is the validation of a short metric to measure PSM on Brazil. Finally, from a survey with 443 public servants, preferences for intrinsic and extrinsic rewards are analyzed and compared to international research. The result shows a motivational dynamic similar to that of developed countries, at least in part of public administration.
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