Management and Performance Program and its contribution to telework

A case study at Brazilian Office of the Comptroller General

Authors

  • Breno Silva Beda de Assunção Universidade de Brasília (UnB) / Empresa Brasileira de Pesquisa Agropecuária (Embrapa), Brasília – DF, Brasil 0000-0002-5891-8928
  • Jônitas Matos dos Santos Duarte Universidade de Brasília (UnB), Brasília, DF, Brasil https://orcid.org/0000-0002-0118-3465
  • Jorge Luís Branco Aguiar Universidade de Brasília (UnB), Brasília, DF, Brasil 0000-0003-4023-8606
  • Simone Maria Vieira de Velasco Universidade de Brasília (UnB), Brasília, DF, Brasil https://orcid.org/0000-0002-3458-7423
  • Cleidson Nogueira Dias Universidade de Brasília (UnB) / Empresa Brasileira de Pesquisa Agropecuária (Embrapa), Brasília – DF, Brasil 0000-0002-8724-1688

Keywords:

telework, public organizations, PGD

Abstract

The article aims to present the experience of the Brazilian Office of the Comptroller General (CGU) in the development and implementation of a results-based work management program and its influence on the creation of the Demand Management Program (PGD) for the entire federal Executive Branch. By setting goals in work plans negotiated between managers and employees, the PGD allows for teleworking tailored to specific needs. This study is complemented by a systematic literature review on teleworking, where a growing interest in the subject in recent years was identified, yet few studies focused on public administration, indicating a gap to be filled by future research in the field. The PGD experience points towards modern practices in public management, with indications of new standards for measuring and monitoring the performance of employees and organizational units focusing on effective results and deliveries.

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Author Biographies

Breno Silva Beda de Assunção, Universidade de Brasília (UnB) / Empresa Brasileira de Pesquisa Agropecuária (Embrapa), Brasília – DF, Brasil

Master’s student in Public Administration, UnB. Specialist in Digital Transformation, PUCRS, Bachelor’s degree in Computer Science, Catholic University of Brasília (UCB).

Jônitas Matos dos Santos Duarte, Universidade de Brasília (UnB), Brasília, DF, Brasil

Master’s student in Public Administration,University of Brasília (UnB). Graduated in Law,UESB. Postgraduate in Public Law from PUCMinas.

Jorge Luís Branco Aguiar, Universidade de Brasília (UnB), Brasília, DF, Brasil

Master’s student in Public Administration, University of Brasília (UnB). Graduated in Law from the Federal University of Maranhão (UFMA). Postgraduate in Justice, Globalization and Human Security, Escola Superior do Ministério Público da União (ESMPU).

Simone Maria Vieira de Velasco, Universidade de Brasília (UnB), Brasília, DF, Brasil

Master’s student in Public Administration at the University of Brasília (UnB). Post-Graduation in People, Innovation and Results by Enap. Graduated in Business Administration from UNA/MG. Researcher (UnB): Work Management, Leadership and Digital Transformation in the Public Sector; and Research and Advanced Studies Group on Organizational Behavior (GepaCO).

Cleidson Nogueira Dias, Universidade de Brasília (UnB) / Empresa Brasileira de Pesquisa Agropecuária (Embrapa), Brasília – DF, Brasil

PhD in Administration, University of Brasília (UnB) with a sandwich doctorate in Spain. Professor of the Professional Master’s Degree in Public Administration,UnB. Doctorate in Administration, Universidade Federal de Goiás (UFG). He has a scholarship in Productivity, Technological Development and Innovative Extension (DT), CNPq.

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Published

2023-12-21

How to Cite

Silva Beda de Assunção, B., Matos dos Santos Duarte, J., Luís Branco Aguiar, J., Maria Vieira de Velasco, S., & Nogueira Dias, C. (2023). Management and Performance Program and its contribution to telework: A case study at Brazilian Office of the Comptroller General. Revista Do Serviço Público, 74(4), 890 - 913. Retrieved from https://revista.enap.gov.br/index.php/RSP/article/view/9881

Issue

Vol. 74 No. 4 (2023)

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Artigos

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