Habilidades para el teletrabajo

demandas de aprendizaje

Autores/as

  • Juliana Legentil Universidade de Brasilia (UnB) 0000-0002-9512-983X
  • Lara Barros Martins Universidad Loyola Andalucía 0000-0002-3175-6324
  • Gardênia da Silva Abbad Universidade de Brasília (UnB) 0000-0003-0807-3549
  • Luciana Mourão Universidade do Estado do Rio de Janeiro (UERJ) 0000-0002-8230-3763
  • Matheus Damascena Universidade de Brasília (UnB) 0000-0001-5239-4644
  • Lisa Miranda Universidade de Brasília (UnB) 0000-0002-7029-4994

Palabras clave:

necesidades de aprendizaje, habilidades duras, habilidades blandas, sector público, teletrabajo obligatorio

Resumen

El teletrabajo obligatorio introdujo condiciones para realizar actividades a distancia, algunas diferentes a las exigidas en el teletrabajo voluntario. Estar a tiempo completo en casa trajo cambios sustanciales a los trabajadores no adaptados a la modalidad. Este estudio tuvo como objetivo identificar las habilidades percibidas como necesarias para el teletrabajo durante la pandemia desde la perspectiva de 2.409 profesionales de 95 organizaciones públicas brasileiras. Los resultados apuntaron a dos categorías centrales: habilidades duras y habilidades blandas. Entre las necesidades para mejorar la capacidad de teletrabajar se encuentran: el dominio de las herramientas tecnológicas; la gestión de la productividad; y la gestión del tiempo. Los informes de los participantes indican que el teletrabajo requiere desarrollar y consolidar habilidades diferenciadas. Al identificar estas deficiencias en la ejecución de tales habilidades, se pueden promover acciones educativas pertinentes capaces de eliminarlas. Además, es posible aumentar los beneficios y reducir los riesgos asociados al teletrabajo.

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Biografía del autor/a

Juliana Legentil, Universidade de Brasilia (UnB)

Doctoral student and Master in Business Administration (University of Brasília). Public worker. Member of the E-labor Research Group.

Lara Barros Martins, Universidad Loyola Andalucía

PhD in Psychology (University of São Paulo and University of Seville), with a post-doctoral (University of Seville). Professor and researcher at the Department of Psychology at Universidad Loyola Andalucía (Seville - Spain).

Gardênia da Silva Abbad, Universidade de Brasília (UnB)

PhD in Psychology, University of Brasília (UnB). Professor of the Postgraduate Program in Social and Work Psychology and the Postgraduate Program in Administration at the University of Brasília (UnB). Full Professor, E-labor Research Group and Impact Group.

Luciana Mourão, Universidade do Estado do Rio de Janeiro (UERJ)

PhD in Psychology (University of Brasília), with a post-doctoral (University Institute of Lisbon). Professor at Salgado de Oliveira University and visiting professor at the University of the State of Rio de Janeiro (UERJ) Coordinator of Aprimora - Center for Studies in Career and Professional Development.

Matheus Damascena, Universidade de Brasília (UnB)

Master in Social, Work and Organizational Psychology at the University of Brasília (UnB). 

Lisa Miranda, Universidade de Brasília (UnB)

Master in Social, Work and Organizational Psychology at the University of Brasília (UnB). 

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Publicado

2024-06-28

Cómo citar

Legentil, J., Martins, L. B., da Silva Abbad, G. ., Mourão, L., Damascena, M., & Miranda, L. (2024). Habilidades para el teletrabajo: demandas de aprendizaje. Revista Do Serviço Público, 75(2), 387-410. Recuperado a partir de https://revista.enap.gov.br/index.php/RSP/article/view/10255

Número

Vol. 75 Núm. 2 (2024)

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Artigos

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Derechos de autor 2024 Revista do Serviço Público

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