Vol. 71 No. 3 (2020)
Revista do Serviço Público, ano 2020, v.71, n.3, pp. 432-712.
Full Issue
Artigos
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Public sector turnover: a case study of Minas Gerais public policy and governmental management specialists career
This research intends to discuss employee turnover in the Minas Gerais Public Policy and Government Management Specialist career (EPPGG). Its main objective is to understand the reasons why these evasions occur, the main characteristics of the evaded and their professional destiny. To do so,...
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Distorções de incentivo ao desempenho e redução de motivação no serviço público federal no Brasil
In the current structure of careers in the Brazilian Federal Government, public officials who do not hold a DAS position have two predominant ways of reaching a higher salary level: years of service and passing a written examination for a higher paid public service career. We argue in this...
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Organizational Commitment in the Public Sector: a look at three decades of Brazilian scientific production (1989-2019)
The bond between the worker and the organization has gained prominence in the field of organizational behavior, resulting in the evolution of studies that address constructs such as organizational commitment. In the public sector, the importance of investigating this construct is urgent, since...
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A construção de um modelo de avaliação por profissionais e gestores de saúde: validação e consolidação de dimensões e indicadores de performance em serviços e unidades de saúde do SUS
After 30 years of SUS, there is still no institutionalized and continuous national system of evaluation of results and performance in public health, although the Brazilian State has implemented structural actions in the area of New Public Management or Managerialism, which require managers to...
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As recomendações e as soluções amistosas da Comissão Interamericana de Direitos Humanos: política, preferências e cumprimento
The article deals with the recommendations and friendly settlements of the Inter-American Commission on Human Rights and the responses of states based on public policies tools. Assuming the need to problematize the relation between the language of human rights with public policy studies, the...
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Maturity of knowledge management in the Commission for the Implementation of the Brazilian Airspace Control System (CISCEA)
The Commission for the Implementation of the Airspace Control System (Ciscea) has as its main mission the modernization of assets dedicated to airspace control under the jurisdiction of Brazil. More than a software applications and equipment, the main asset of Ciscea's complex system is its...
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Communication between Brazilian Federal Deputies and citizens: is there responsiveness in the contact by email?
This paper sought to investigate the level of responsiveness of Brazilian federal deputies when contacted by a citizen through electronic media. Considering the opportunities of interaction made available by the information technology and communication (ICT) and taking into account the State...
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Cybersecurity maturity model for the Brazilian Federal Government Agencies
This paper presents a Cybersecurity maturity model for the agencies of the Brazilian Federal Public Administration. Qualitative research was conducted to analyze Cybersecurity maturity models found in the literature, which served as ground to develop the proposed model. To analyze, understand...